At Aloe Villa, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you make a reservation through our website.

Information We Collect
When you make a reservation or interact with our website, we may collect the following personal information:

• Name
• Contact details (email address, phone number)
• Payment information (credit card details)
• Booking details (dates of stay, number of guests)
• Additional information provided during the booking process (special requests, etc.)

How We Use Your Information
We use the personal information collected for the following purposes:

• To process and confirm your reservation
• To communicate with you regarding your booking
• To provide you with information and updates about your stay
• To respond to inquiries or customer service requests
• To improve the functionality of our website and user experience

Payment Security
All payments made through our website are processed securely using Stripe, a trusted and industry-leading payment platform. Stripe ensures that your payment information is encrypted and protected during the transaction. For your security, we do not store your credit card details after the payment is processed.

About Stripe:
Stripe is a globally recognized and secure payment gateway that complies with the highest industry standards for security. With Stripe, your payments are handled with advanced encryption technology, offering a safe and seamless payment experience.

Data Sharing
We do not share your personal information with third parties, except when necessary to complete your booking (e.g., sharing your name and booking details with our property management team). We will never sell or rent your personal information to any third parties for marketing purposes.

Cookies
Our website may use cookies to enhance the user experience. Cookies are small files that are placed on your device to help us understand your preferences and optimize the website. You can adjust your browser settings to disable cookies if you prefer not to have them stored.

Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To do so, please contact us at [email protected]. We will take reasonable steps to ensure your information is updated and accurate.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected].